Frequently asked questions.

The ThinkFinancials Audit & Risk Platform is a unified workspace for internal audit teams to structure their audit universe, assess risk, build a risk-based annual plan, execute engagements, document evidence, manage findings, follow up on remediation, and report results to management — in one system instead of spreadsheets, documents and email.

Chief Audit Executives, Internal Audit Directors and Managers, internal audit teams, and risk, compliance and governance professionals who need a defensible, auditable process from planning through follow-up.

The full internal audit lifecycle: Audit Universe, Risk Assessment, Annual Audit Planning, Engagements, Audit Programs, Working Papers, Findings, Follow-Up, and Dashboards & Reporting.

Organizations are broken down into departments, business units and auditable entities, giving every audit a clear, structured scope instead of an ad-hoc list.

Risks are recorded in a risk register, scored against auditable entities, and visualized on risk matrices and heatmaps so audit leadership can see exposure at a glance and prioritize accordingly.

Risk scores from the risk assessment feed directly into annual audit planning, so higher-risk entities are prioritized and the resulting plan can be defended to the audit committee on the basis of evidence, not guesswork.

An audit program is the structured set of procedures and test steps executed within an engagement, giving every audit a consistent, repeatable methodology.

Working papers are attached to each engagement and procedure, centralizing evidence and testing documentation in one auditable record instead of scattered files.

Findings are logged with severity and ownership, linked to a management action plan describing the agreed remediation.

Follow-up reviews and follow-up actions track remediation progress against each management action plan until the finding is closed, keeping owners accountable.

Dashboards and the Reporting Center give management and the audit committee a live view of plan status, risk exposure and open findings, without waiting on a manually built report.

Yes. The platform is built as a multi-tenant system with tenant-level data isolation, so one organization's audit data is never mixed with another's.

Authentication runs through an OIDC identity provider, with role-based access control and granular permissions governing what each user can see and do. See our Security page for details.

Start with the guided product tour on this site, then contact the Think Financials team to discuss your requirements. We'll walk you through the platform, help you identify the right package and licensed quantity, and arrange onboarding through our existing process. There is no self-service sign-up at this stage.

For organizations with specific infrastructure, data-residency or governance requirements, dedicated deployment and customer-specific hosting arrangements — including dedicated application and database environments where appropriate — can be discussed as part of an Enterprise or tailored engagement. These are evaluated with our team as part of a commercial arrangement rather than automated self-service features, and are not automatically included in a package. Contact us to discuss your requirements.

The guided product tour is approximately three minutes and walks through the full lifecycle, from audit universe and risk assessment to findings, follow-up and reporting.

There are three packages: Starter, Professional and Enterprise. Starter is USD 20 per user per month and Professional is USD 30 per user per month. Enterprise is tailored — Contact us. Pricing is per user per month: you choose the number of user licenses you need and pay the per-user price for that quantity. You can choose monthly or annual billing on the pricing page — annual is invoiced once per year and discounted against the monthly per-user price. Prices are set in USD; on the pricing page you can view them in a range of currencies, converted from the USD list price using published exchange rates. Published pricing is informational — to subscribe or discuss quantities, contact the Think Financials team.

Packages are priced per user per month. You select the number of user licenses you need and are billed for those licenses. Your organization can have up to that number of users. If you need more, you can increase your licensed quantity through Billing. If a user is archived or made inactive, that license becomes available for another user. Packages are not sold as a fixed number of seats — you choose the quantity, and the package itself only determines which features are available.

Starter is for organisations that need structured risk management and audit planning: risk management, risk assessment, risk appetite, risk tolerance and materiality, the Risk dashboard, the Audit Universe, annual audit planning, a limited Chief Internal Auditor dashboard and limited Executive dashboard, standard risk and planning reports, and user and role management. Professional adds the broader audit management and execution lifecycle — audit programs, audit engagements, working papers and audit execution, findings management, follow-up management — plus advanced audit and risk dashboards, the enhanced Chief Internal Auditor and Executive dashboards, advanced reporting and analytics, management and executive reporting, and enhanced configuration flexibility. Enterprise provides the comprehensive platform plus advanced enterprise analytics and reporting, advanced governance and oversight, enterprise-level and bespoke configuration, enterprise onboarding and implementation support, dedicated deployment options where required, enhanced security and deployment arrangements, and a custom requirements assessment.

No. Your subscription determines the features available to your organization, while user roles determine what each individual user can access within those features. The first Tenant Administrator can administer the tenant, but access always remains subject to the features included in your package.

Dedicated server infrastructure and enhanced security, isolation and deployment arrangements can be discussed with our team as part of an Enterprise or tailored engagement. These are agreed for availability, configuration and pricing as part of a commercial arrangement — they are not automatically included in a package. Contact us to discuss your requirements.